Support Agent LK
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Ultima attività di Support Agent LK-
Support Agent LK ha commentato,
Very good! Glad to hear it.
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Support Agent LK ha commentato,
It depends which Outstar helmet it is, there are three. If it is the original Outstar, or Outstar S, they cannot communicate directly with a Phantom. If it is the Outstar 2, then it has Mesh, and...
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Support Agent LK ha commentato,
Hi Owen, That is correct, the Phantom series remain Mesh-only helmets. So they will not have a universal intercom feature to talk with the Cardos.
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Support Agent LK ha commentato,
Try going into the Sena Motorcycle app and disabling VOX. If it still occurs after disabling VOX, try a fault and then factory reset.
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Support Agent LK ha commentato,
Hello Muzammil, The Outstar 2 is a Mesh intercom only helmet. That means it won't work with bluetooth intercom, unfortunately. Mesh and bluetooth intercom are two separate technologies. And the r...
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Support Agent LK ha commentato,
Commento ufficiale Hi Zaggie, No, the SRL3 does not come with a remote control unit. They are available, but sold separately.
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Support Agent LK ha commentato,
Commento ufficiale Hi there, This is Leo, with Sena tech support, Tier 2. Thank you for letting us know! We absolutely care, we will investigate the situation and find out what's going on!
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Support Agent LK ha commentato,
Commento ufficiale Have you tried a fault or factory reset? Give those a try, if the battery doesn't improve, contact Sena's technical support for help. May have to do a warranty exchange.
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Support Agent LK ha commentato,
Commento ufficiale Hi Santiago, Unfortunately, the 60X does not support music sharing.
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Support Agent LK ha commentato,
Put in a ticket with technical support, the device may need to be replaced. US: https://www.sena.com/en-us/support/ticket/ Europe https://www.sena.com/en-eu/support/ticket/