Support Agent LK

1. Community
2. General Discussion
3. Sena 60s EVO

Hi Martin! I'm assuming you mean the Sena Device Manager app for PC.  If so, that would be the reason why it isn't being recognized.  It needs to be done through the Sena Motorcycle App.  Sena's ne...

1. Community
2. General Discussion
3. Sena phantom Bluetooth to cardo

Hi Dewald, I'm afraid that isn't going to work.  The Phantom line of helmets is mesh-intercom only.  It has bluetooth connectivity, but no bluetooth intercom.  Therefore it doesn't have a universal...

1. Community
2. Tips & Troubleshooting
3. Is there a list of voice commands?

See above!

1. Community
2. Tips & Troubleshooting
3. Is there a list of voice commands?

User guide, section 10.  While the hardware is made by Sena, it's a Schuberth product, so you won't find it on Sena's support pages, you have to go to Schuberth's site.  But I went ahead and pulled...

1. Community
2. General Discussion
3. Bad quality audio srl3

Hi guys! It's something Sena is aware of already, and are working to correct.  Sorry for the trouble, but that's an amazing catch either way!

1. Community
2. Feature Requests and Suggestions
3. Outstar 2 - intercom pairing

Hi Marvin, I hate to say it, but you bought two helmets with different tech in them.  There was a time you would have been correct, as all Sena used before was bluetooth.  But since then, Mesh inte...

1. Community
2. General Discussion
3. Mesh unit

Unfortunately, the Bikom 20 does not have a music sharing feature. Sorry!  

1. Community
2. Tips & Troubleshooting
3. 60S phone calls

It's a known issue with the latest firmware update.  It will be corrected with the next firmware release, which should be out within a month!

1. Community
2. Tips & Troubleshooting
3. 50C Battery broken?

That's covered.  Go ahead and contact tech support, make sure you have a copy of your receipt/invoice. We can look the devices up by their serial number, but that only gives us the manufacturing da...

1. Community
2. Tips & Troubleshooting
3. Sean outrush R

 Hi Colton, Sounds like that's on the hardware side.  Unfortunately, with the Outrush R, the speakers can't be replaced without removing the foam liner, and that threatens the integrity of the helm...