
Scott Talbot
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Ultima attività di Scott Talbot-
Scott Talbot ha commentato,
Hello David. It looks to me like this is an issue with the app and your phone. It may be that the app does not have permission to access Wi-Fi or location data. I cannot really tell, but it looks l...
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Scott Talbot ha commentato,
Turn off the helmet, unplug it, and restart the app. This should do the trick. Although the firmware update instruction do say that you need to reset the helmet to work, I did not need to do that.
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Scott Talbot ha commentato,
I have two suggestions. The first would be to open the settings menu in the top right corner, and turn off the automatic updates. This may allow you to manually update from the current screen. If t...
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Scott Talbot ha commentato,
Rob, This only resets the Wi-Fi. There is another process when doing a full reset.
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Scott Talbot ha commentato,
Rob, It should automatically show up when on wall power. I would recommend doing a Wi-Fi reset. The built-in Wi-Fi setting will be restored to the factory default settings,which include the Wi-F...
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Scott Talbot ha commentato,
Are you trying to use the desktop software? If so, they may not have gotten it updated for compatibility with this helmet yet. I have updated two helmets with two different cell phones and it has w...
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Scott Talbot ha commentato,
Joshua, I would suggest a factory reset and Wi-Fi reset. After which you can connect the helmet to your Wi-Fi and enable automatic updates. Your helmet must be turned off and connected to a wall ch...
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Scott Talbot ha commentato,
I just let the helmet do the update on it's own. You must have it connected to the wifi and enable automatic updates. If you are receiving errors with the update, you may want to uninstall the app ...
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Scott Talbot ha commentato,
I'm back with a nice update. I came home this morning to a flashing tail light indicating a new firmware update had been installed. After reviewing in the app, my helmet is now upgraded from 1.0.1 ...
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Scott Talbot ha commentato,
After talks with Sena and their dev team, it seams that there is not a new firmware available as of yet. I am told that the problem is that the app is incorrectly telling us to do a firmware update...