
Smokey
- Attività totali 13
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Attività recente di Smokey-
Been two weeks since my RMA was submitted and still nada
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Still waiting on my replacement, Sena customer service leaves a lot to be desired, if they are being delayed then they should at least give customers a regular update.
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Gareth, make sure you let Sena know as well by opening up a ticket, there is no excuse for this on their part and I am sure they must have had some fail, that is if they even tested them to begin w...
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They are sending me a replacement, but told me the old one is not needed
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Good point, I tried both ways, pushing down and then pushing the release, and just pushing the release, I couldn't really see much difference but I can see your point for sure on the extra stress t...
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I also highly recommended they look at making that piece out of aluminum, as they will just experience the same problems, either that or the spring is to strong and puts too much pressure on the lo...
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I will not be waiting two weeks, I have submitted an RMA but in the meantime I do not want to be without the unit as I listen to my IPod over the bluetooth, I resorted to a temporary fix of using c...
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Well I resorted to taking the backing plate apart, the locking tab is broken inside, it is snapped (plastic which explains it) right across the part were the release pin pushes on the tab. Cheap cr...
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I just opened a ticket as well, I have also contacted my dealer to see if they will replace it from another set, this is poor quality control IMO and for a high priced product is inexcusable. I wil...
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Same here, pretty poor for a set that costs as much as it does, I am going to call the place I purchased it at and get a replacement.