Kriston Chapman
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I also have a SMH10B dual pack. The first unit's firmware upgraded from 5.0.1 to 5.1 without issue. The second unit immediately fails the upgrade with a "Failed to update firmware ... Cannot make...
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Update... Looks like, in my case, the Windows 7 UAC was getting in the way. I ended up running the SenaBluetoothDeviceManager as Administrator. The second device then updated as expected.