David Moss

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

Went through the process to get an RMA.  that took about a month.  Just got a series of emails, one with a pre-printed return label, then an order confirmation from the online store of a new 20s Se...

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

I bent a wire coat hanger to hold the module on the back plate. Will allow the unit to work until my trouble ticket is resolved. 14 - 1.jpg

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

Same issue here.  The latch no longer protrudes far enough to engage the electronic module.  Opened a ticket today.