RBEmerson

1. Community
2. General Discussion
3. 20S Ambient feature

As best I can figure, the mic is back near the USB plug. Consider that an informed guess.  I doubt drilling a hole is going to be worth the effort. There isn't a lot of "safe" material to drill int...

1. Community
2. General Discussion
3. Is the 20s waterproof?

There's a YouTube video about replacing the battery for a 20S. Looking at the case opened up, there's a definite seal around the body, and another for the jog dial shaft. Probably the most vulnerab...

1. Community
2. Tips & Troubleshooting
3. Please explain Audio Multitasking

I resolved the bulk of the problems with using the phone and 660, but it's mostly because I know how to root a phone. The only fix for a the equivalent of a mixer panel was to drop the gain on the ...

1. Community
2. Tips & Troubleshooting
3. Please explain Audio Multitasking

HFP = Hands Free Profile - telephone use. That should be mono audio. A2DP = Advanced Audio Distribution Profile - stereo audio and device control Both my SMH-10 and now 20S have never gotten alon...

1. Community
2. Feature Requests and Suggestions
3. Lanyard attachment point on the main unit

One support agent, #5 - Martha, listens and responds to questions, but once the issue goes above what she can do... crickets, nothing but crickets. The 30S, etc. come out but I have no idea where S...

1. Community
2. Feature Requests and Suggestions
3. Lanyard attachment point on the main unit

FYI - the pick scheme didn't work. The bond, whether CA or JB Weld, let go. The 20S doesn't have this, and the Prism requires using the dive case for a lanyard. And that means no external power for...

1. Community
2. General Discussion
3. 20S Will not charge

If the battery doesn't take a charge in a few hours, it never will. Lion and LiPo batteries fail if they're discharged and not recharged almost immediately. Full discharge will reduce the service l...

1. Community
2. Feature Requests and Suggestions
3. Relocate ear bud plug on clamp-on unit to avoid damage when helmet is placed on seat

I'm sure there's a British equivalent to Digi-Key, etc. And, of course, there's always eBay... IIRC, the screws for the SMH-10 base require a Torx driver - #5? #8? Probably #5. Use a Torx driver - ...

1. Community
2. Feature Requests and Suggestions
3. Relocate ear bud plug on clamp-on unit to avoid damage when helmet is placed on seat

Instead of electrical tape, use paint-on electrical tape. It'll seal everything well enough to be watertight. Electrical tape? Not so much... If you're going to solder the wires, think about adding...

1. Community
2. Feature Requests and Suggestions
3. Battery Replacement Service Available

Um, just replace like with like - end of problem. There should be a battery part number on each battery. Search on the part number you should come up with sources. I bought my replacement on eBay.