Support Agent MB

1. Community
2. Tips & Troubleshooting
3. Sena Pi can’t remember phone it was paired too!

Hey Paul,It sounds like you're experiencing an issue where your Sena Pi is not remembering the phone it was paired with and is always going into phone pairing mode after turning off and back on. He...

1. Community
2. Tips & Troubleshooting
3. 50S-10 problem

Hello R,It sounds like you're experiencing an issue with your Sena 50S-10, where it suddenly won't turn on. Here are some steps you can follow to troubleshoot the issue:1. Check the Battery Cha...

1. Community
2. Tips & Troubleshooting
3. N03 Outrush-R

Hey Ali,It sounds like you're having trouble updating your Sena Outrush-R (N03) helmet intercom because Device Manager cannot find the device. Let's go through some troubleshooting steps to help yo...

1. Community
2. Tips & Troubleshooting
3. SENA 10S v N-COM B902R

Hey Bolo, To answer your question factually:Bluetooth CompatibilityThe SENA 10S and N-Com B902R use Bluetooth 4.1 technology, which means that they can connect together, but only as Universal Inter...

1. Community
2. Tips & Troubleshooting
3. Nautitalk Bosun Headset will not power on

Hey Thomas,   It sounds like your Nautitalk Bosun Headset is having a power issue, with the battery not charging and the LED staying off. Here are some troubleshooting steps you can t...

1. Community
2. General Discussion
3. New SENA 50C - few questions regarding video & battery life.

Hello Anthony,It sounds like you're encountering a few issues with your Sena 50C during your ride. Let’s address each of your questions:1. Battery Life Drain When Using the Camera Battery Drain Iss...

1. Community
2. General Discussion
3. R2evo and R2

Hello Cindy,Unfortunately, the Sena R2 and R2 Evo cannot be paired directly together due to their different communication technologies. R2 Evo uses Mesh Intercom, which is a newer and more advanced...

1. Community
2. General Discussion
3. 20S Evo loose connection to headset cradle

Hello Joesph,It sounds like you're dealing with a loose connection between your Sena 20S EVO and the headset cradle on your CastleX helmet. This can occur due to several reasons, typically related ...

1. Community
2. General Discussion
3. Can the SMH5 pair with other Sena devices?

Hey William, Yes, the Sena SMH5 can pair with other Sena devices, but there are some limitations regarding functionality when connecting with newer or more advanced models. Connecting the SMH5 with...

1. Community
2. General Discussion
3. Sena 10upad - KJS C91n

The Sena 10UPAD is designed to fit a wide range of helmets, but the compatibility with specific models like the HJC C91N requires considering both the mounting space and the helmet's design. Compa...