Terry Bickerton

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2. Tips & Troubleshooting
3. 20S does not lock onto its base

The latch is definitely not metal and the shop I purchased from was closing down so I brought a new helmet and Sena as they had them on special. I have a receipt with the date of purchase so in my ...

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

Hi Ken. I did try that and it would not latch on or off the helmet , if there is now a metal latch i think this would improve it greatly. I believe there are two issues. 1. The foam seal is too hi...

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

Hi thanks for the advice. The unit slides onto the base and you can feel the latch click into place but when you release it is spings back up and loses contact with series of conact points on th...

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

I like what i have seen so far , bear in mind in havent used it yet as it wont lock to the base and is brand new. I didnotice it hangs down from the helmet edge much further than my Cardo does so w...

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

Hi the unit is new and the holder is alloy but the small latch that holds the unit on is plastic and fits into a slot in the head unit which is also plastic. I think its more complicated than it ne...

1. Community
2. Tips & Troubleshooting
3. 20S does not lock onto its base

Well I wish I had read this before i purchased the 20s to replace my Cardio unit. My Cardio has been on & off my helmet everyday for the past 5 yrs. So new helmet ,and upgraded to a Sena 20s , fitt...