Support Agent LK
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Hi Martin! I'm assuming you mean the Sena Device Manager app for PC. If so, that would be the reason why it isn't being recognized. It needs to be done through the Sena Motorcycle App. Sena's ne...
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Hi Dewald, I'm afraid that isn't going to work. The Phantom line of helmets is mesh-intercom only. It has bluetooth connectivity, but no bluetooth intercom. Therefore it doesn't have a universal...
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See above!
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Offizieller Kommentar User guide, section 10. While the hardware is made by Sena, it's a Schuberth product, so you won't find it on Sena's support pages, you have to go to Schuberth's site. But I went ahead and pulled...
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Hi guys! It's something Sena is aware of already, and are working to correct. Sorry for the trouble, but that's an amazing catch either way!
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Hi Marvin, I hate to say it, but you bought two helmets with different tech in them. There was a time you would have been correct, as all Sena used before was bluetooth. But since then, Mesh inte...
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Unfortunately, the Bikom 20 does not have a music sharing feature. Sorry!
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It's a known issue with the latest firmware update. It will be corrected with the next firmware release, which should be out within a month!
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That's covered. Go ahead and contact tech support, make sure you have a copy of your receipt/invoice. We can look the devices up by their serial number, but that only gives us the manufacturing da...
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Hi Colton, Sounds like that's on the hardware side. Unfortunately, with the Outrush R, the speakers can't be replaced without removing the foam liner, and that threatens the integrity of the helm...