Freewire, SMH10r with 2014 Harley Davidson SG

Rocky Killion

April 10, 2017 12:08

I just bought the Freewire with the understanding that it allows two-way communication to my 2014 HD SG using my SMH10R attached to my helmet.  I have the 7 din cable on my HD and have plugged it into the Freewire.  I get one way communication from the boombox to my helmet but I cannot use the voice commands and speak into the boombox.  I have updated all firmware, I have reset all factory settings, I have re-paired the Freewire to SMH10R, and I have ensured all bluetooth is not interfering with the communication.  I have checked to make sure my mic on SMH10R is working (and it is.)  Any help anyone can provide would be most helpful.

0

• 

  Rocky Killion

  April 10, 2017 15:48

  So I now know that the Freewire doesn't provide two-way communication on the Harley boombox system using the following Sena bluetooth devices: 

  • SMH10
  • SMH10R
  • SPH10
  • SPH10H-FM
  • SMH5
  • SMH5-FM

  You can hear information out of the boombox but you cannot have two-way communication if you are using one of the above devices.  Doesn't make sense to me why not all of Sena devices couldn't provide two-way communication.

  0
• 

  Sena Marketing

  April 10, 2017 22:35

  Only Sena headsets that use Bluetooth 4.1+ are fully compatible with the FreeWire. Older headsets such as the SMH10R only allow audio output from the 7-pin DIN port on the bike. This FAQ lists which headsets are fully compatible with the FreeWire.

  https://support.sena.com/hc/en-us/articles/115000379426-Which-Headset-is-Compatible-with-the-Sena-FreeWire-

  0

Please sign in to leave a comment.