FAQ

General

• Where Can I Find Out Information About Being Sponsored By Sena?
• What is the RMA process for Sena?
• Where can I register my Sena device?
• Where can I find information on Sena Dealers?
• Where can I find information on the Warranty policy for Sena?

Communication

• Which Bluetooth Profiles Are Supported By Sena Products?
• What is Mesh Intercom?
• What is Audio Multitasking?
• What is Audio Overlay?

Camera

• Which camera can use a smartphone app to preview the video?
• What are the video resolutions of Sena cameras?
• What class of SD card is supported by a Sena Camera?
• What are the different camera modes?
• What are the mega pixel resolutions for Sena camera?

MOMENTUM LITE

Getting Started

• Powering On/Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• Pairing with Remote Control

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music with Bluetooth Devices
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Multi-Way Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Fault Reset
• Factory Reset

MOMENTUM

Getting Started

• Powering On/Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Multi-Way Intercom

FM Radio

• FM Radio On/Off
• Seek and Save Radio Stations
• Scan and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

MOMENTUM PRO

Getting Started

• Powering On/Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Multi-Way Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Fault Reset
• Factory Reset

MOMENTUM INC

Getting Started

• Powering On/Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Group Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

MOMENTUM INC PRO

Getting Started

• Powering On/Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Pairing with the Remote Control

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Group Intercom

Camera

• Camera On or Off
• Video Recording
• Format SD Card

FM Radio

• FM Radio On/Off
• Seek and Save Radio Stations
• Scan and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

SAVAGE

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing
• Savage - Deleting All Bluetooth Pairing Information

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Three-Way Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Fault Reset
• Factory Reset

CAVALRY

Getting Started

• Powering On and Off
• Charging
• Checking the Bluetooth Module’s Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Three-Way Intercom Conference
• Group Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

R1 CYCLING

Getting Started

• Powering On and Off
• Charging
• Checking the Battery
• Volume Adjustment

Bluetooth Pairing

• Pairing Mobile Phone
• Second Mobile Phone Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Three-Way Intercom
• Group Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Stations
• Seek and Save FM Radio Stations
• Draft - FM Station Guide
• Draft - RDS AF Setting
• Draft - Region Selection FM Radio

See all 8 articles

Troubleshooting

• Factory Reset
• Fault Reset

30K

Getting Started

• Powering On and Off
• Charging
• Checking the Battery
• Volume Adjustment

Bluetooth Pairing

• Pairing Mobile Phone
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two Way Intercom
• Three-Way Intercom
• Four-Way Intercom

Mesh Intercom

• Using Mesh Intercom in Public Mode
• Using Mesh Intercom in Private Mode
• Using Mesh Intercom in Guest Mode

FM Radio

• FM Radio On/Off
• Seek and Save Radio Station
• Scan and Save Radio Station

Troubleshooting

• Fault Reset
• Factory Reset

20S EVO

Getting Started

• Powering On and Off
• Charging
• Checking the Battery
• Volume Adjustment

Bluetooth Pairing

• Pairing Mobile Phone
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom
• Three-way Intercom
• Multi-way Intercom

FM Radio

• FM Radio On / Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

20S

Getting Started

• Powering On and Off
• Charging
• Checking the Battery
• Volume Adjustment

Bluetooth Pairing

• Pairing Mobile Phone
• GPS Pairing
• Remote Control Pairing

Using Moble Phone and Music

• Mobile Phone Call Making and Answering
• Playing Music
• Sharing Music

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Three-Way Intercom
• Multi-Way Intercom

FM Radio

• FM Radio On / Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

SRL

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing
• Delete all Bluetooth Pairing
• Draft - Universal Intercom Pairing

Using Moble Phone and Music

• Mobile Phone Call Making and Answering
• Playing Music with Bluetooth Devices
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom
• Four-way Universal Intercom
• Multi-way Intercom

FM Radio

• FM Radio On / Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

SRL2

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom
• Multi-way Intercom
• Eight-Way Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

10C

Getting Started

• Power On/Off
• Checking the Battery Level
• Volume Adjustment
• Charging
• 10C - Function Priority

Bluetooth Pairing

• Pairing Mobile Phone
• GPS Pairing
• Remote Control

Using Mobile Phone and Music

• Making and Answering Calls
• Music Sharing

Bluetooth Intercom

• Two-way Intercom
• Three-way Intercom
• Group Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Station
• Seek and Save Radio Station

Troubleshooting

• Fault Reset
• Factory Reset

10C PRO

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Phone

• Making and Answering Calls
• Playing Music
• Music Sharing

Intercom

• Intercom Pairing
• Two-way Intercom
• Multi-Way Intercom
• Group Intercom

FM Radio

• FM Radio On/Off
• Scan and Save Radio Station
• Seek and Save Radio Station

Music

• Fault Reset
• Factory Reset

10S

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Pairing a Mobile Phone
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Answering and Making Calls
• Music via Bluetooth
• Music via Audio Cable

Bluetooth Intercom

• Two Way Intercom Pairing
• Three-way Intercom
• Group Intercom

FM Radio

• FM Radio On and Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

10R

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control

Using Mobile Phone and Music

• Making and Answering Call
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Three-way Intercom
• Four-way Intercom

FM Radio

• FM Radio On and Off
• Scan and Save FM Radio Stations
• Seek and Save FM Radio Stations

Troubleshooting

• Fault Reset
• Factory Reset

10U

Getting Started

• Powering On and Off
• Charging the Headset
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music with Bluetooth Devices
• Sharing Music

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom
• Three-way Intercom
• Starting Four-way Intercom

FM Radio

• FM Radio On / Off
• Scan and Save Radio Stations
• Seek and Save Radio Stations

Troubleshooting

• Factory Reset
• Fault Reset

10Upad for HJC IS-MAX2

Getting Started

• Powering On and Off
• Charging the 10Upad
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remotely Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Two-way Intercom
• Three-way Intercom
• Four-way Intercom

FM Radio

• FM Radio On and Off
• Scan and Save Radio Station
• Seek and Save Radio Station

Troubleshooting

• Factory Reset
• Fault Reset

10Upad for HJC IS-17

Getting Started

• Powering On/Off
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music

Bluetooth Intercom

• Two-way Intercom
• Three-way Intercom
• Four-way Intercom

FM Radio

• FM Radio On and Off
• Scan and Save Radio Station
• Seek and Save Radio Station

Troubleshooting

• Factory Reset
• Fault Reset

SF1

Getting Started

• Powering On and Off
• Checking the Battery Level
• Charging
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing
• Delete All Bluetooth Pairing Information

Using Mobile Phone and Music

• Making and Answering Calll
• Playing Music

Troubleshooting

• Factory Reset
• Fault Reset

SF2

Getting Started

• Powering On and Off
• Checking the Battery Level
• Charging
• Volume Adjustment

Bluetooth Pairing

• Pairing Mobile Phone
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom

FM Radio

• FM Radio On/Off
• Seek and Save Radio Station
• Scan and Save Radio Station

Troubleshooting

• Fault Reset
• Factory Reset

SF4

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Making and Answering Calll
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom
• Three-way Intercom
• Four-way Intercom

FM Radio

• FM Radio On/Off
• Seek and Save Radio Station
• Scan and Save Radio Station

Troubleshooting

• Factory Reset
• Fault Reset

SFR

Getting Started

• Powering On and Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing
• Remote Control Pairing

Using Mobile Phone and Music

• Mobile Phone Call Making and Answering
• Bluetooth Stereo Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom
• Multi-Way Intercom

FM Radio

• FM Radio On/Off
• Scan and Save
• Seek and Save

Troubleshooting

• Fault Reset
• Factory Reset

SMH10R

Getting Started

• Powering On/Off
• Charging
• Checking the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-way Intercom
• Three-way Intercom
• Four-Way Intercom

Troubleshooting

• Factory Reset
• Fault Reset

SMH10

Getting Started

• Powering On and Off
• Charging
• Checking the Battery
• Volume Adjustment

Bluetooth Pairing

• Mobile Phone Pairing
• GPS Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Two-way Intercom
• Three-way Intercom
• Four-way Intercom

Troubleshooting

• Fault Reset
• Factory Reset

Battery

• SMH10 - Information on Battery Life

SMH5 MULTICOM

Getting Started

• Powering On and Off
• Charging
• Checking the Battery
• Volume Adjustment

Bluetooth Pairing

• Pairing Mobile Phone
• GPS Pairing

Using Mobile Phone and Music

• Making and Answering Calls
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing
• Two-Way Intercom
• Four-way Intercom
• Three-Way Intercom

Troubleshooting

• Factory Reset
• Fault Reset

SMH5-FM

Getting Started

• Powering On and Off
• Charging
• Check the Battery Level
• Volume Adjustment

Bluetooth Pairing

• Pairing Mobile Phone

Using Mobile Phone and Music

• SMH5-FM - Music Sharing
• SMH5-FM - Playing Music
• SMH5-FM - Mobile Phone Call Button Operations
• SMH5-FM - Speed Dialing

Bluetooth Intercom

• Intercom Pairing

FM Radio

• FM Radio On / Off
• Scan and Save
• Seek and Save

Troubleshooting

• Factory Reset
• Fault Reset

SMH5

Getting Started

• Powering On and Off
• SMH5 - Function Priority
• SMH5 - Check the Battery Level
• SMH5 - Charging

Bluetooth Pairing

• Phone Mobile Pairing

Using Mobile Phone and Music

• Making and Answering a Call
• Playing Music
• Music Sharing

Bluetooth Intercom

• Intercom Pairing

Troubleshooting

• Factory Reset
• Fault Reset

Firmware Update

• SMH5 - Firmware Upgrade