Failed to Update Firmware. Cannot get status
"Failed to Update Firmware. Cannot get status" at 83%-88%.
This has been going-on for months. Disabled driver signing. Went back to old version of software and loaded old driver. Loaded Windows 10 on an old PC with USB 2 and tried that. Tried different software versions and different firmware versions with different USB cables. Same result. Mesh will not work. When Mesh button pressed it says Mesh is on but does not state the channel number and it does not work. I am in despair that an expensive intercom with little use went into a coma during firmware update soon after the warranty expired. Is this Sena business strategy?
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Official comment
Could you please test whether your Bluetooth intercom functionality is still working? I understand that your device is currently out of warranty. However, if you haven't already, I kindly created a ticket for you in our system. This will enable us to communicate with you regarding potential further steps to address the situation.
If you have any additional questions or concerns, feel free to reach out. We're here to assist you!
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