Features turn on/off on its own
On a recent week long trip on my Harley, the Sena system really sucked!! Harleys have a CB feature which previously worked well. Throughout the week mine would sometimes work sometimes not work. The helmet-helmet also did the same. This occurred without any change to controls. This is a 50s which is supposed to be a top line device. Sena's customer service is a nightmare to even get someone to respond.
-
Official comment
Could you please provide a concise description of the issue you're facing? Alternatively, if you have a support ticket number, sharing it would help me look up your case for more details and assistance.
-
Alex really I am very very disappointment in Sena and how they handle tech support issues. By email is a waste of time since all I get is a basic response. I need to actually speak with some one. So yes there is a ticket but I'm done with that method of response from the company. This is a Harley Branded set of two. It drops bike to bike a lot and helmet to helmet also. In addition, when we're parked with the units on, others on Harley standard systems, (cabled) come through our helmet speakers and we can talk back n forth. So if you really want to assist me then lets talk on the phone.
0
Please sign in to leave a comment.
Comments
2 comments