Outrush R helmet and new iPhone 15 Pro connect issue

Ekin YILDIRIM

October 03, 2023 08:38

My Outrush R helmet can not connect to new iPhone 15 Pro. It was working with iPhone 11. I changed my phone and now I can't use my helmet's intercom. Does anybody having this issue?

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• Official comment

  

  Alex - Sena Support

  October 03, 2023 17:05 Edited

  there's a known bug with the current iphone 15's that are disabling bluetooth randomly. you'll have to wait for a new ios update. 
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  Matt Taylor

  March 03, 2024 00:28

  Any updates on this issue? I have a Shoei Neotech II and my iPhone 15Pro stated it can no longer pair with the device and to forget it. I have restored the firmware and then updated the firmware with my MacBook Pro using Windows 10 in Parallels since the Sena Management software does not seem to work on the new MacBook.

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