Pairing SM10 and iPhone with SMH10 ver 4.2

Comments

8 comments

  • Joe McDonald
    Joe McDonald

    WOW! You mean the Help Desk refuse to respond to your question! its been almost 4 weeks and NO response from Sena. I guess im to expect this kind of support with my question.

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  • Pablo Motta
    Pablo Motta

    Hello Joe,

    One of our technician has responded to your email question to us. Please check your email, and perhaps your junk folder if you haven't seen a response.

    Dean

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  • Pablo Motta
    Pablo Motta

    This forum question from Mike was answered through our email system. Doing a factory reset on the SM10 and SMH10 and repairing resolved the issue this time.

    Dean

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  • Robert Mike Wunder
    Robert Mike Wunder

    How do I do a factory reset? I'm have a problem like the above person. Phone pairs with 2 beeps but the media will not pair. This is after downloading an update

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  • Pablo Motta
    Pablo Motta

    Hi Mike,

    1. To restore the SMH10 to factory default settings, press and hold
    the Phone Button for 12 seconds until the LED shows solid red
    and you hear double beeps. You will hear a voice prompt saying
    “Factory reset”.
    2. Within 5 seconds, press the Jog Dial to confirm reset. The headset
    will be restored to factory setting and switched off automatically.
    You will hear a voice prompt saying “Headset reset, good-bye”.

    This is found in the user guide: http://senabluetooth.com/products/smh10.php?tab_menu=downloads

    Dean

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  • William Glendenning
    William Glendenning

    I have just bought an SMH10 set, the dealer tells me it is to the latest firmware level (I haven't checked)  and I find I cannot connect via Bluetooth to my iPhone 4S or iPod, both of which are running iOs 7.

     

    Can you suggest how I can resolve this please?

     

    Thanks

    William

    New Zealand 

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  • William Glendenning
    William Glendenning

    I have now sorted this out.  It helps if one reads the instructions fully.

     

    William

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  • Dave Ensslin
    Dave Ensslin

    I have an SM 10 and I can't pair it with my phone to play through the audio system on my can am spyder. My phone finds is about 5% of the time then when it tries to connect it says the device is not supported.. PLEASE HELP!

    Also, I tried plugging my phone directly in and didn't hear music through my audio system either. 

     

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