Updating firmware on Bluetooth Audio Pack

I'm able to connect and update the firmware on my SMH10 and my SPH10, but using the exact same system and software, my computer cannot see the Bluetooth Audio Pack once it is connected. It never appears as a recognized device.

Is there a different software or a different method required?  I'm following all the steps listed in the manual, and as I said my other Sena products are recognized and update just fine.  I just want to be ready when/if the firmware gets updated for extra features, such as being able to record a mix of both microphone and telephone audio, or microphone + bluetooth A2DP audio, to to the GoPro.

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