My 10C has water inside it after riding in some mild rain. Is this considered normal?
Let me quote Sena's own website: "With Bluetooth 4.1 technology, the unibody design is water resistant, firmware upgradeable, and intuitive with voice prompts and voice commands."
I attached a picture of the "water resistant" unibody. Quite disappointing...
Hey, Kenny. It looks like you got a defective unit with a bad seal. I've had my 10C in several downpours for various lengths of time and haven't had that issue. Have you done a RMA on your unit? If not, you should do so.
A little disappointing to me I've had mine 3 days and got caught in light rain this morning and noticed immediately that now all my videos are fogged over :(
Been inside for 3 hours in the A/C and its still looking the same so I guess moisture got inside it somehow though I don't see anything on the camera lense?
file named same.png is a sample of my video now, IMG_8582.jpg is a picture of the camera lense right now.
Kenny may I ask why you didn't decide to get a replacement instead of a refund?
Cycle gear is going to exchange the camera for a new one tomorrow, but is this a known problem with?
Kenny may I ask why you didn't decide to get a replacement instead of a refund?
Cycle gear is going to exchange the camera for a new one tomorrow, but is this a known problem with?
Kenny may I ask why you didn't decide to get a replacement instead of a refund?
Cycle gear is going to exchange the camera for a new one tomorrow, but is this a known problem with?
Just felt like trying a new setup, really. Currently using a GoPro Hero3+ with a Sena GP10 backpack, paired to an SMH-10.
Pro:
Con:
I haven't lost my faith in Sena, their gear is still top-notch. Some bad units do appear to slip past QC though. With any luck any manufacturing issues reveal themselves inside the warranty period, as they have for you and I.
I had this similar issue a few months ago and Sena was kind enough to replace the unit for me as it was under warranty. They reminded me that longer periods of rain obviously can cause issues. My personal fix for this has been to wrap some Gorilla tape around the rotateable lens portion of the camera. That's where water tends to seep in and although I don't have a product design background I'd imagine that's the issue. For what it's worth, I also carry a small ziploc around with some silica gel to toss the camera into for those times after riding in heavy downpour. It was able to fix the camera prior to Sena's RMA process.
All in all, I feel this is still the superior camera on the market with respect to reliability and longevity.
Thanks for sharing the information "Bernardlieberman" that's a great idea. I got mine exchanged and its working great. I do agree its a great camera and a great setup for the money. LOVING IT!
