20S continuously loosing phone pairing
Recently my 20S has developed a new problem.
When I turn my phone and the 20S on they pair correctly, but after about 30 seconds they loose pairing and the Sena 20 says "phone pairing" continuously but doesn't pair up again unless I switch the 20S off and then on again ....and then 30 seconds later looses the pairing again. My Sony Xperia phone pairs and works correctly with all of my other blue tooth devices.
I have done a factory reset on the 20S but it still does the same thing. I then upgraded it back to 1.6 firmware and still the same issue.
I can't even use the 20S to listen to the radio now because the radio keeps on getting interrupted every few seconds by the audible "phone pairing" message.
What a frustrating piece of junk this has been. I had the SMH10 before and it was brilliant. My first 20S was already replaced due to the first one having very poor radio reception (This one has good reception) but because of this new problem the replacement is now unusable.
Any suggestions anyone or should I just stick it in the bin?
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Perform a Factory Reset again on your 20S and delete the pairing from your Sony Xperia. In addition, power on the 20S and perform a Fault Reset using a paperclip. Power on the 20S again, place it into Mobile Phone Pairing mode and pair it back to your phone . If you are still having problems with your 20S after these steps then it is recommended to contact the retailer you purchased it from for warranty service.
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Thank you I have tried the steps you recommended but there are non changes to the fault condition. I spoke to the local Sena dealer (I purchased my unit when I was touring overseas) and they had no further advice to recommend. This is the second unit I have had the first one was replaced under warranty due to fault with the radio no working properly.
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Liam - I'm having the same problems with my Microsoft Lumia - have you had any further advice from Sena?
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David Sena ended up replacing my unit under warranty (They fought like hell to get me to pay the return freight to and from Korea but finally agreed to pay the freight costs). So I am now on my third unit (with two different previous faults) and this one is working fine so far.
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