Sena 50s Failed to recognize device. Cannot open USB
I can't update my sena 50s, it charges normally without any problems but I can't update via the computer, I've already tested all the cables at home and still nothing, please help, I don't know what to do. After connecting the device to the computer, there is no sound (Win10 64bit.) the LED on the intercom is red and the message is constantly displayed. Failed to recognize device. Cannot open USB
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I am having the same issue with mine no luck on finding any fixes yet.
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I'm having the same problem, I have 2 SPH10 and I have connected one to the device manager successfully and adjusted settings, but the other won't recognise the device. I've tried on different computers and different cables, but nothing. One connects without any problem, the other isn't recognised.
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Hej I am having the same issue but like I see nobody care about it. Week Support from Sena is not surprising.
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I used my USB cable from my Verizon phone and it worked fine.
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