Media download fail

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  • Official comment
    Alex - Sena Support
    Alex - Sena Support

    Hello,

    What phone do you have? if its an android please make sure the sena camera app is fully updated. as this has been a reported issue, and the solution found was most of our customers had the sena camera app outdated. 

    this usually doesn't happen on iOS/iPhone as auto update is on by default, with android usually being manual updating. 

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