help with google play sena motorcycle app

SunnyCloudy

August 29, 2024 12:16

Hello, I have a problem!

I recently purchased the srl 3 intercom for my shoei neotec 3 helmet and configured the wifi adapter via the app, and updated both the firmware on the helmet and on the adapter.

 

The next day I wanted to connect to the wifi adapter again to check some settings, but I couldn't anymore.

 

in version 2.11 you could connect to the already configured wifi adapters, in 2.14 you have to keep resetting the wifi adapters for it to work on the phone!!!

 

Sena, what happened to the old screen where you could rescan and select the already configured wifi adapters???

 

Where did that screen go? Because I can't find it anymore.

 

I installed the old 2.11 app and it works! In 2.14.3 I cant connect to the wifi adapter, there is no screen to do so!

 

I don't want to keep resetting the wifi adapter every time I want to update my shoei neotec 3 helmet!

 

Help!

0

• Official comment

  

  Alex - Sena Support

  September 06, 2024 20:39

  that feature still exist, when you click the gear icon on the top right of the sena app > Firmware and select update via wifi it should already have the previous Wifi adapter info saved there.
  
  it actually gives you a list of previously used wifi adapters as well.

  

   

   
• 

  SunnyCloudy

  September 07, 2024 20:56

  the screen you mention came up with no devices were found / configured, I forgot the exact wording.

  i think that in the new app, the wifi adapters are saved in the local cache / databasae

  but in the old app, my wifi adapters were found because it scan the wifi for them (they were already configured)

  so would that mean that if my brother configures his wifi adapter on the new app, only he can see it, and he can't see the one that I configured on my phone?

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• 

  SunnyCloudy

  September 09, 2024 10:38

  I just setup my new pixel 9 phone and installed the sena app.

  I can no longer see the wifi adapter that was setup on the pixel 7 phone, it brings me to the tutorial page

  attached pictutes

  

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  on the old phone I can see the wifi adapter just fine:

  

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  SENA how do I reach this screen on the new phone? I don't care about the tutorial screen

  The Old APP had this screen regardless if the app was just installed or re-installed, it would scan the wifi network and figure out I had the adapter already configured

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