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Bluetooth keeps disconnecting every 5 seconds.

Jonathan Rooney
Jonathan Rooney
50s with latest firmware(june 2024) on pixel 6. Bluetooth keeps disconnecting and reconnecting every 5 seconds. I cant make calls or receive them. The sound cones from the phone speaker. I can listen to music, talk on intercom but still disconnect. In the sena app, I shows connected then pouf disconnected, non stop so I can't see or change settings. I tried to factory reset, un pair re pair to no avail. Phone works well in car so guessing faulty sena unit? Bran new, worked for 1 week then this! Help
1

Comments

10 comments

Date Votes
  • Pierre HENELLE
    Pierre HENELLE

    I have exact same problem.
    Pixel 8 and sena 10S.
    Firmware 2.1

    1
  • Pierre HENELLE
    Pierre HENELLE

    After investigation, I went to the Bluetooth settings in my pixel phone. I turn off "allow device phonecall" and the app stop flickering
    But now, Im not sure I can do phone call

    1
  • tony Arend
    tony Arend
    Edited

    If your Bluetooth device keeps disconnecting every 5 seconds, there could be several causes behind the issue. First, ensure that both the Bluetooth device and the connected device have sufficient battery power, as low battery levels can cause connectivity problems. Interference from other wireless devices, such as Wi-Fi routers, microwaves PLUG Stock, or even other Bluetooth devices, can also disrupt the signal. 

    -1
  • Flow
    Flow

    Bonjour à tous,

    Je viens également de faire l'acquisition d'un Sena 50S. Je suis également en possession d'un téléphone Google Pixel (7 Pro), et à ma grande déception je me suis donc retrouvé dans la même situation que vous!!!

    Après quelques recherches et tests, je viens (du moins je l'espère car pour moi cela fonctionne) de trouver la solution afin de pouvoir faire en sorte que mon Sena 50S soit en capacité de reconnaître mon téléphone Pixel comme téléphone et non pas uniquement comme lecteur de média.

    Pour cela, il faut commencer par activer le mode développeur sur votre téléphone Pixel (appuyer un certain nombre de fois, 7 fois de mémoire, sur le "Numéro de build" depuis les "Paramètres" du téléphone puis dans le menu "A propos").
    Aller ensuite dans le menu "Système" depuis les "Paramètres" du téléphone, et enfin dans le nouveau menu "Options pour les développeurs".
    Enfin cherchez le paramètre appelé "Version Bluetooth AVRCP" qui a pour valeur par défaut "AVRCP 1.5" et choisissez la valeur "AVRCP 1.4".

    *

    Maintenant il ne vous reste plus qu'à supprimer votre intercom de votre liste d'appareils bluetooth, puis de le reconnecter en suivant la procédure standard d'ajout d'un nouvel appareil bluetooth. Et hop la magie opère !!!

    Big Up a tous🤘

    4
  • Joël 89
    Joël 89

    Made an account just to thank you for sharing the solution Flow!

    You the real MVP!

    0
  • Jonathan Rooney
    Jonathan Rooney

    As Flow mentioned, playing with the AVRCP seemed to have made it work.
    I went to 1.6 as 1.4 did not fix it.
    Maybe its just from disconnecting, forget device and re-add a couple of times that worked.
    Im pretty sure my Sena unit is Ok and my phone is just retarded. Been having issues with it pairing with my Carplay since day one!

    0
  • Chad Fischer
    Chad Fischer

    Flow's solution worked for me as well. Sena 10s with Pixel 7.

    0
  • Faust
    Faust

    Same here, 1.6 did the trick, 1.4 did not worked (Pixel 5 / LineageOS 14 / Sena SC1)

    0
  • NITN
    NITN
    Edited

    Flow's solution worked perfectly! As Jonathan Rooney and Faust mentioned, version 1.6 also does the trick, and even 1.4 works as well. I tested this on a Google Pixel 8 Pro running GrapheneOS (Build No. 2024120400) with a Senna SRL3 (Special Edition for Shoei Neotec 3).

    Thanks to everyone for the helpful input!

    0
  • Johannes Kainz
    Johannes Kainz
    Edited

    Got that same issue:

    Pixel 8 Pro

    First Android 14, now upgraded to Android 15

    Brand new Sena 50R

     

    Had the problem right from the start, did the firmware update, found this post, tried all possible avrcp versions multiple times (deleting sena from my phone, changing the setting, then rebooting the phone and reconnecting) 

    After that didn't work i thought maybe it's because i never updated my pixel to Android 15, so i did that, tested it all again, same problem.

     

    Version 1.4 and Lower i can't even fully connect (says connected, doesn't recognize as speaker

    Version 1.5 & 1.6 connects, works as music speaker when "phone calls" option is disabled but reconnects every 3sec when it's enabled.

     

    Any more tips? i'm pretty close to sending that thing back and ordering a Cardo....

     

    UPDATE: I got it! Actually on default version 1.5 again, the thing i dig different this time was pairing from pairing mode.

    I always just powered on the Sena and since it showed up in find devices and actually paired i assumed it was in pairing mode and all was fine. Turns out when you press Main & + (the power-on combo) for about four seconds it acually says phone pairing and voi la, in that mode it paired no problem (even on version 1.5)

     

    Hope this helps!

    0

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