Firmware Upgrade for HD Speakers
"HEY, SENA!
Please assist me in activating SC-A0325 speakers in my 20S EVO. My current firmware is v2.2.2 and appears to be up to date. However, I cannot access the app menu using the standard Sena Utility App to begin process. The Activation Guide suggest using the 30K Utility App but that app is not in my Google Store to download.
Any assistance would be greatly appreciated.
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Official comment
Hello,
the SENA motorcycle app is what you need to be using
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Please download the SENA Motorcycles App :)
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Evidently, I have been misunderstood. I have been trying to use the Sena Motorcycle App (Sena Utility
App) with no results.0 -
I have been using the Sena Motorcycle app. I have confirmed my device firmware to be up to date through the Device Manager and the WiFi Docking Station. I have also performed a factory reset and downloaded a new motorcycle app and device manager with no change in outcome.
My motorcycle app does not provide a "Menu Icon" in top left corner to begin activation process.
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You can double check for recent updates of version from Sena Device Manager.
After updating the firmware, perform a factory reset on your device. This can help clear any residual settings that might interfere with new configurations.
Instead of the 30K Utility App, which may not be available in your region, you can use the Sena Motorcycles App to manage your device settings.
Then activate your HD Speaker.
For a detailed guide, you can refer to the Sena HD Speakers product type A and B.
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