SRL3 Mesh will not connect to other 50S

Comments

6 comments

  • Chris Rawson
    Chris Rawson

    This happened to me and my girlfriend yesterday. If you have firmware 1.6 on your SRL3, you’ll have Mesh 3.0 enabled. This isn’t backwards compatible with Mesh 2.0. Toggle Mesh 3.0 off in the Sena app, and you should be all good.

    I have no idea why Sena thought it was a good idea to automatically enable Mesh 3.0, without informing users in any way, when Mesh 3.0 is incompatible with existing protocols. This is one of the dumbest software decisions I’ve ever seen.

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  • Jon Lockwood
    Jon Lockwood

    Thanks for your help Chris, I'll certainly give that a try.

    Interestingly I received this reply from Sena. They replied overnight which is good!

    Hello,
     
    Good day!
     
    Thank you for reaching out to SENA Technical Support. I will be assisting you further with your inquiry.
     
    Can you please try to disable or turn off the MESH 3.0 on the 50S and on the SRL3.
     
    You can disable the mesh 3.0 using the SENA motorcycle app.
     
    And after turning off the mesh 3.0 try to pair the 50S and the SRL  3 again and let me know if everything will work out.

    Thank you and Best regards,
    Clint
    Sena Tech Support Dept.

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  • Andrew casey
    Andrew casey

    Shit, i tried toggling between the 2 but mine doesnt connect with any of my friends 50s either 👎 come on sena we pay the most for these of all available brands and just have problem after problem

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  • Jon Lockwood
    Jon Lockwood

    They default to Mesh 3, they should just work on Mesh 3! I haven't had a chance to try mine and a mates on Mesh 2 like Sena says to do, and I hope it resolves the issue, but why should I even need to do this, they should work on mesh 3? All my mates are working on Mesh 3 fine. It doesn't make sense to me!

    I'll report back once I have tested.

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  • Tory
    Tory

    I agree Jon - why all other units im aware of work on 3.0 except for the slr3? I even tried switching back to 2.0 and my mate did the same - this sorta worked although my mate could hear me talk but i couldnt hear him and this is not convenient when i join a group on the road, those guys arent going to pull over just to reset there mesh and toggle back to 2.0 just because mine doesnt work, especially when 2.0 probably wont work either.

    I cant believe i spent 600 on 50S and now another 600 on slr3 to work with gt 3 air and the bloody main function, mesh isnt compatiable with all other sena units. What a bloody joke - talk about trying there hardest to milk money. People will just stop using this brand if theyre going to only be compatiable with each individual model! Ive already got mates that have gone to cardo etc, sena need to fix this before everyone jumps ship!

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  • Nathan Knie
    Nathan Knie

    I have the same issue as the others in this thread. updated SRL3 and 50S with Mesh 3.0 turned off and the 50S can hear the SRL3 but the SRL 3 can't hear (or very random inconsistent crackling) from the 50S. This is unbelievable. They only work in Bluetooth mode and on the SRL 3 sounds like the individual is down a hallway. 

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