Sena Motorcycle App not Detecting a SRL3 that is Paired with S22+

I have a new SRL3 device still in the box that I am trying to connect to the Sena Motorcycle app. Bluetooth pairs successfully but the Sena Motorcycle App just flashes on the 'Let's Get Your Device Connected' screen.

I have performed the following steps:

Updated the SRL3 to 1.4.1 via the Win Sena Device Manager
Factory defaulted the SRL3 and removed the Bluetooth connection from my phone
Uninstalled/re-installed the Sena Motorcycle app
Successfully paired the SRL3 with my Galaxy S22+ (Android 14)

Status is still the same, screen will darken with the progress circle and return about every second. I have left it in this state for apx 5min with no change.

The pairing is successful as music and phone calls work as expected.

MasterPeet

March 13, 2025 23:17 Edited

Same here, with a Impulse helmet with Galaxy s24 Ultra...

britton

March 14, 2025 13:17

Resolved with support this morning as a known issue that has been fixed.

Had to clear the app data on my s22+ and now the SRL3 is connected to the motorcycle app.

March 14, 2025 21:40

Thank you for updating!
This fixed my problem also.

Pader Gahder

March 15, 2025 17:19

Amazing post....

Sena Motorcycle App not Detecting a SRL3 that is Paired with S22+

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