Broken SPH10

Jay Fleming

July 30, 2018 01:43

I have 2 SPH10's and both headsets broke within 2 rides. I sent them back got them fixed, and next ride they broke again. Tired of sending them in any way to fix them at home?

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  Sena Marketing

  August 06, 2018 22:31

  Hi Jay. It is recommended to contact our Technical Support department and request warrant service for your products.

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  Armstrong Crane

  November 27, 2018 17:51

  We purchased 4 for use in 2015.  All 4 have broken.  I sent two back for warranty and received two just to have them break again.  I got fed up with arranging warranty and having the same results.  I haven't gotten an answer if this issue is fixed to make them more robust.  Apparently not if you have this problem still in 2018.  I don't know why this hasn't been addressed as it is a good product just really cheap structure problems.  Until then, I have a pile of 4 sitting doing nothing.

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