I have 2 SPH10's and both headsets broke within 2 rides. I sent them back got them fixed, and next ride they broke again. Tired of sending them in any way to fix them at home?
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2 comments
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Sena Marketing Hi Jay. It is recommended to contact our Technical Support department and request warrant service for your products.
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Armstrong Crane We purchased 4 for use in 2015. All 4 have broken. I sent two back for warranty and received two just to have them break again. I got fed up with arranging warranty and having the same results. I haven't gotten an answer if this issue is fixed to make them more robust. Apparently not if you have this problem still in 2018. I don't know why this hasn't been addressed as it is a good product just really cheap structure problems. Until then, I have a pile of 4 sitting doing nothing.
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