Here we go again. I was on firmware v2.1. The ringtones worked just fine - different ringtones for my wife and work colleagues. So I knew who was calling and if I urgently needed to answer (my wife knows to call me only on emergencies when I ride, so THOSE are the only calls I would answer).

I upgraded to firmware 3.0, and the ringtones are gone. This is the same issue I had with the older SMH-10:

https://community.sena.com/hc/en-us/community/posts/216692986-What-happened-to-the-ring-tones-in-the-new-SMH-10-models-

I will be reverting to the older 2.1. But I hope that eventually Sena will figure out that ringtones are IMPORTANT. So please leave them alone...