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10C-PRO-01 Intercom Interruptions

My intercom continuously interrupts me by trying to connect when I am not asking it to. It happens any time I snap my visor down or hit a bump in the road. There is also a spot on the jog dial that seems to not want to press down when it is in certain positions. This thing is Fresh out of the box and I haven't even tried to do any video with it yet. Just two rides now with some Audio for GPS and music. Consistent interruptions on both rides Thanks.

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