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Very low volume when listening to iPhone 10

I have worked with Apple support and I have all the volume I can get out of my iPhone 10.  But I can not hear my music when listening to phone, it's ok when listening to SiriusXM though.  I'm very disappointed in the volume level because I have spent a lot of time and money to add the music I love on the phone!  I hope they come up with an update to fix this problem!

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