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My Sena iPhone app won't connect to SMH10R

I have an SMH10R 5.1.2 paired with an iPhone 8, and I am able to listen to music, answer calls, and etc. However, the My Sena app (Sena Utility v2.8) does not see the device connected. I've tried re-pairing, reinstalling, rebooting, re-flashing, and probably a few other "re-" things but to no avail. Has Sena stopped supporting the SMH10R on their app?

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