Battery will only charge to 75% after v1.0.4

Comments

4 comments

  • Alan Koenig
    Alan Koenig

    Yup. Noticing the same problem. Except mine only says 60%.

    I keep wondering why I buy Sena products and not something else.

    I have had nothing but problems with the 20s evo, the 10s before that and now the 50s.

     

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  • Robert Morris
    Robert Morris

    Ok I did a factory reset and a fault reset and now it will only charge to 56%

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  • Alan Koenig
    Alan Koenig

    OK. I found a fix, sort of. I turn on my phone and bluetooth and connect the sena device to my phone via bluetooth, as usual. I dont have it connected to helmet, however.

    I notice the android app says 60% or etc. I plug the sena into the charger, turning it off and on and again and again. Eventually, the proper charge percentage shows up and all is well.

    For now.

    Sena, if you're listening. Its time to start focusing on quality of your products before shipping them out.

     

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  • Robert Morris
    Robert Morris

    Just got walked through this process:

    Factory reset
    Next unpair from my phone (forget from Bluetooth list)
    Reboot IPhone
    Pair it back to my phone

    I am now up to 78%

    I was told to put it back on the charger for 2.5 hours and look again.

    If that does not work check back with the case number they gave me.

    I let it charge over night and now I am at 97%.

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