30K - no play/pause or next/previous function after update to 3.1.1

Aleksei Kazakov

October 11, 2020 12:28 Edited

Got new 30K (SP46). The phone app suggested to update to the latest 3.1.1 firmware and crashed right after start. Got the device updated. Now I can use the phone app, but can not control the music coming from my phone. The music is controllable from the phone itself only.

Any hints?

Have tried a factory reset, pairing and unpairing the phone, had multitasking on and off (yes, with restarting the device each time).

Thanks!

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  mike bazan

  November 04, 2020 22:21

  I have a similar problem with audio. Also - Do you know if you can make/receive calls via the sena now? Mine has become disabled since the 3.1.1 update.

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