SRL will not response

Hello all

I bought my SRL almost 2 years ago, first set battery lasted only 4 hours and Sena replaced it under warranty. On the second unit everything seems working fine except after 2 months of using it strted to locked out or will not response , the blue lite blinks and that is all it does. To make it works again, I have to find a pin and reset the unit. Any one experienced this? I contact Sena tech and he asked for a picture, is that is a joke? It happened 2 or 3 times during the whole day ride and it is very annoying, OP also posted on Sena Tech page on facebook. Bike 16 BMW R1200RT, pair with NAV, Media and Phone.

Thank you



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