sena30k update fault
On trying to update firmware it stops at 88% and orange warning coming up with,Failed to restore firmware cannot get status (7).My 30k is about 5 years old.any ideas or is it a Bin it job. Cheers.
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I make it to 20 percent and it locks up and says same error .... Sena is not very good at Tech support ....
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I am having the same issue at 20% on my 30k
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I have had 2 Sena 30K headsets fail during a Firmware Update at 20% with the same error code; cannot get status [7]. The Open Mesh communication failed on each headset (about 9 months apart). I initiated a Firmware reset in an effort to reestablish Mesh Communication again, which is when the error message occurred.
In both instances, I worked directly with Sena to replace each headset with a factory refurbished unit.
It appears the battery inside some of the Sena 30K units swell up over time, use and heat. This swelling exerts force on some of the electronic components adjacent to the battery which results in a headset failure.
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Thank you Todd I will see if they will replace it.
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