Problem formatting SD card in 10C Evo

Hi, I'm trying to set up my new 10c Evo but it's not recognising the 32GB SDHC Fat32 formatted card. I was previously using this card in my old 10c fine.

I've been through the formatting process on the device, but it says "Formatting SD card, no sd card" I've also tried another SD card and it does the same. I've done a factory reset and tried again - same thing.

I've run out of ideas. Help appreciated.

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