HJC 50B Update Issues to V2.7.1
Hello everyone!
has anybody updated a HJC 50B to V2.7.1 yet?
Update does currently not work with HJC Device Manager 1.3.4 and Sena Device manager 4.4.18, even though both of them try to install the same firmware.
Currently I am trying to do that because I am not able to pair it with my Bike, but the Installation always fails with:
Status: Failed to update firmware. Cannot get status[0][50]
I'd Apreciate any Help, as it seems this is the first Firmware Update until now.
Just a Hint, as I needed plenty of Time to figure that out:
Device Manager only recognizes the Helmet when first pressing next and then plugging in the Helmet. If doing it in propper Order (first plugging the USB-Cable in and then pressing next) you will wait forever and a Day on finishing the Task.
Best Regards,
Stonby.
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Hello Elias,
I had a SR open and they wanted me to send the Device back to them for RMA.
Unfortunately I do not want to disassemble the Helment on my own and so I will do that with the Reseller after the bike-Season has ended, so I do not need it.
Please open a Service Request and let me know if you get it back with the new Firmware or maybe the can tell us a Fix on how to do it on our own.
best Regards,
Stonby
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Hi everyone, I confirm having encountered issues as well after upgrade V2.7.1
Device was switching off automatically, I lost all voice prompts and therefore couldn't access the menu to proceed with a hard reset
I reverted to the former software version, which solved the issue
Best regards,
Dominique
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