10U Neotec not overlaying sat nav

I’ve got a 10U in my Neotec helmet. Despite pairing my sat nav, a Garmin Zumo XT, as GPS, my iPhone 13 as phone and ensuring multi-tasking is enabled the 10U always cuts out music, intercom etc for sat nav directions - it stops it for about 2-3 secs before I hear any instructions and the same happens before the music or whatever comes back in. Is this a common problem or do I need to do something else?


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