Update the Windows 64bit link to the Config Software!
The Sena.com website links to an old version of the software. This forces a waste of time of going through the hoops of installing it, then finding out it needs to be updated!
Link to the newest version, please!
WyreNut
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Did you get the software to actually work? Mine won't recognize my devices, tried several of the suggestions elsewhere but still haven't gotten it to work.
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exact same problem with my new Impulse. Also having difficulty with accessing Siri
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Just purchased an outrush R helmet and I'm not hitting on anything. The device manager will not load and the apps won't recognize my device.
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I managed to update my Impulse firmware via wifi eventually, after significant grief trying...and suddenly it happened... But my problems with Siri, and voice commands in general continues to be anything but good....and this is sitting at my desk...not out on the bike. But the helmet seems to be fairly comfortable to wear...it's just that the tech is letting me down.
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How on earth were you able to upgrade the Impulse firmware via wifi ??? I think I tried everything possible, but after entering my wifi settings and password, I can never see my device connected... and the support never replied, it is disappointing... Shame because the helmet is very comfy...
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Does SENA ever react to these posts? I just checked their website, and they still link to the outdated Win64 bit Device Manager software... :(
After uninstalling the old version, then installing the new version, I was able to connect to my 20S EVO via the USB cable. I was then able to configure the device.
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As the technical support don't even reply to emails, I have a doubt about it...
Anyway, no solution to upgrade my brand new Impulse helmet, I canceled my order for my wife.... wait and see, maybe one day..
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Hi. We'll let our website team know about the link for the Windows 64-bit of the Sena Device Manager.
Michel Sykes The firmware update process for the Impulse is done through the Sena Motorcycles App. Please check the Firmware Upgrades chapter in the User's Guide for the Impulse which can be downloaded here: https://www.sena.com/product/impulse/documents.
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Hi All - I have a new Impulse helmet. but the firmware upgrade wont work. I can connect the helmet wifi to my phone but the phone app cant find my home wifi. every other device can see the home wifi just not the Sena app. Have tried disabling all security in my router - no joy. Cant think of anything else to try. Very pissed off as am completely unable to achieve a firmware update. Any ideas on how to get the Sena Motorcycles app to see/recognize a wifi net?
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Hi Phil Draper. Please submit a ticket to our Customer Service department for assistance with updating the firmware on your Impulse. Thanks.
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Ticket submitted and response received from Sena but it still does not work. I have confirmed my router is operating on 2.4 GHz and I have done a factory reset on the helmet. I still have the same issue - I have the helmet wifi connected to the app on my iphone but the app cannot see ANY wifi networks to subsequently connect to. Very disappointing that it seems impossible to conduct a firmware update on these helmets.
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this is what i get trying to upgrade the firmware, impulse on a galaxy note phone
$1100 au dollars for fuck sake!
how can you fix this to upgrade the firmware
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If your trying to update via a pc you will need to disable the windows driver signature requirement. Just google the steps, it’s easy. Also try using usb ports that are on the back if it’s a desktop, the ones that are built into the motherboard.
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On the iPhone try a hard reset, hit volume up, then volume down, then hold the power button through the slide to turn off screen, keep holding until you see the apple symbol.If that doesn’t work try rebooting your router.
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