Impulse helmet

Comments

14 comments

  • Phil Draper
    Phil Draper

    I have the same issue. Sena said to ensure your router is operating on 2.4 GHz.  I confirmed that is the case for me but I still cannot complete a firmware update

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  • Phil Draper
    Phil Draper

    Thanks so much Sena!! After your help, I was successfully able to update the helmet firmware via the Sena Device Manager on my PC, (ie not via WiFi).  Firmware finally up-to-date. Thanks again, Sena.

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  • Shayne vdh
    Shayne vdh
    Phil Draper

    Thanks so much Sena!! After your help, I was successfully able to update the helmet firmware via the Sena Device Manager on my PC, (ie not via WiFi).  Firmware finally up-to-date. Thanks again, Sena.

     

    how did you manage that ?

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  • Phil Draper
    Phil Draper

    Shayne - Sena advised me to do the following which worked:

    1. Download the latest version of the Sena Bluetooth Device Manager app from their website. I currently have ver 4.3.8

    2. connect your Impulse helmet to your computer with the Magnetic USB cable provided

    3. open the SENA Device Manager and press and hold the (-) button (10-11 seconds) on your helmet until the LED turns white

    4. Then click twice on "Next" button in the SENA Device Manager.

    5. The Helmet, should then be recognized and the latest firmware version, should be displayed to you. (Initially it looked like it wasn't working but after 30 sec or so it recognized the helmet)

    6. Then keep following the prompts in the app to complete the firmware update. The LEDs in the back of the helmet indicate progress. It took a while - maybe 15-20 mins for the update to complete

    So I did all this and I was able to update the helmet firmware ok. No wifi or bluetooth is needed - just the helmet connected by cable to the sena app. Now I just do this periodically.  It all worked fine.

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  • Shayne vdh
    Shayne vdh

    Phil Draper
    Thanks Phill,
    I'll give that a try when I get home today
    I hope it works for me, I appreciate the time it took you to give those
    Detailed instructions.. legend 😊

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  • Phil Draper
    Phil Draper

    Cheers mate hope it works for you too.

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  • Shayne vdh
    Shayne vdh

    No such luck for me , I get a usb malfunction error still ...
    But thank you .. no updates for me I guess 😕

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  • Phil Draper
    Phil Draper

    Got the latest version of the app? Didn’t work for me either till I downloaded the latest version.

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  • Shayne vdh
    Shayne vdh

    Yeah mate I got the latest, not sure what's going on
    This kinda sux

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  • Phil Draper
    Phil Draper

    Took me a few goes to get the helmet to connect to the PC and be recognised by the app. Good luck - hope you can work it out. Still working ok for me.

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  • Shayne vdh
    Shayne vdh

    My firmware is v1.0.4 may I ask what yours is ?
    "According to the phone app"
    Im wondering if I already have the latest firmware?

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  • Phil Draper
    Phil Draper

    My version is 4.3.8 for a 64 bit windows PC. I think you version might be too old for this to work

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  • Phil Draper
    Phil Draper

    To be clear, I’m updating the helmet using the Sena app on a windows PC not on a phone using that phone app they have.

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  • Shayne vdh
    Shayne vdh

    I think I Got the phone app to work, But not 100 % Sure
    I definatly Can't get the p.c App to work at all.
    I Leave it for a day or two then try Again, Otherwise I'd go nuts LoL.
    thanks for your help though phill
    I Appreciate it 🙏

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