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50C Various Issues

Andrew Alexander

May 31, 2022 13:55

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I tried my 50C for the first time yesterday.  If I made any sound such as clearing my throat, etc., or if I was riding above ~50mph I would get a nonstop barrage of "intercom failed, try again later".  I tried to tweak the settings but gave up and just rode home...couldn't even listen to music as this would cut off the music while making the announcement. 

Regarding the Sena voice commands, they do not work except I could turn on the camera and record although not consistently.  Other Sena voice command inoperative.  Strange though because Siri works fine although when riding the issue above makes phone calls impossible.

Also, I couldn't register my product on Sena's site as it would not accept 50C as a valid model.  Ticket submitted and holding my breath that a a simple solution exist.

Anyone have issues with their 50C?

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4 comments

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  Bill Eickmann June 22, 2022 18:59

  Usually "intercom failed" comes up after an attempt to connect to another unit by pushing the button or the equivalent voice command.  If you are not attempting to connect, I would suspect a defective unit. My 50R work pretty good, but not voice commands with any background noise.

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  saban aktas July 07, 2022 12:00

  i bought sena 50c too. Voice commands are not working with the 50c but working with bixby and google voice assistant. I cant talk to people who calls me and when i call people. I record videos but my voice is not recordindg. 50c is very complicated and usless ! idiot production of sena.difficult to use and set up. I regret buying and   paying 500 dollar for 50c. i learnt my lesson intercom and camera 2 in 1 useless. buy camera seperate intercom seperate.not sena 50c

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  North Florida Motosports, LLC July 19, 2022 05:14

  Just received my 50C unit today.  I specifically bought this because of the "Video Tagging" feature I have on my SENA 10C.

  Now I just learned from the Users Manual that the 50C "Video Tagging" feature is nothing like SENA's Video Tagging feature from the 10C.

  In fact, I can not even get the 50C to actually activate the "Video Tagging" mode.  Yes, Yes, I am in the Video Looping mode, recording for more than three minutes, and yet, the Video Tagging mode still does not function.

  Because this is a new model, just released, we are the first to complain about this problem.  SENA Help Desk representatives are of zero help.  They just read the Owners Manual to you, as if you have not done that already.

   

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  Chupa88 October 26, 2022 12:15

  If it works like the 10C Evo, you have to start recording first and while it is constantly recording, you press the camera button to tag.  I also have the original 10C and hate how they modified video tagging to its current state.