Jerry's Email
10U user but not as happy as I could be with this product or customer service. I like the fact the unit is fitted to my helmet (neotech) however had speaker and battery issues with the unit over the past two-years, trying to address it currently with Sena
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Latest activity by Jerry's Email-
Jerry's Email commented,
I have the same problem with my 10U for my neotec helmet, but I can't get Sena to reply to my email request the support sucks and I think they are stalling to just get me past my warrantee date nex...
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Jerry's Email commented,
P.S. even the fact that they have a customer solving issues for other customers and their support folks are not answering any of the questions gives you an indication of what kind of support they a...
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Jerry's Email commented,
I too have had terrible service or 'help' from them, I've been trying for two months to try and get them to send me the RMA number for a repair on a unit that doesn't last 3 hours on a charge and t...
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Jerry's Email commented,
Ditto here, been trying for two-months to get them just to reply to my emails and request for a warrantee repair. My unit has one speaker that is problematic an the batter last about three hours w...