Steve Willis
- Total activity 26
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Activity overview
Latest activity by Steve Willis-
Steve Willis commented,
Oh well i had a reply:- Greetings Steve, Thank you for using SENA. We currently don't carry anymore of those items in stock. We have new product launching that'll make the SMH5 obsolete so they ...
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Steve Willis commented,
It’s both shocking and disgusting that Sena don’t make available a replacement battery kit. Having opened up one of our headsets to re secure the battery plug the other day, I was surprised to fin...
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Steve Willis commented,
Thank you for that information Trav, lets hope you have some success with a replacement. Shame Sena cannot formally advise especially if it’s such a simple job. :-(
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Steve Willis commented,
It’s approaching THREE years come February since this was first raised and its taken all this time for SENA to investigate a rather simple request. As far as I know they still have not tackled the...
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Steve Willis commented,
Lkld, I could not agree with you more. They are not addressing the problems of battery replacement and unless they do, prospective buyers will go elsewhere. The fact this has rumbled on for over ...
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Steve Willis created a post,
How about a specific SMH 5 group on the FORUM page
You have dedicated forum pages for the SMH 10 and SR10 units so why not a specific forum page for the SMH 5 units?
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Steve Willis commented,
This is the same issue with the SMH5 units. You get the low battery level message followed by < 3 mins use beforethey shut down. Voltage indicator flashes do not appear to detect the dropping volt...
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Steve Willis commented,
Thank you for getting back to us with an acknowledgement to the problem. As you say, the plug should not be really taken out unless you are swapping helments or forced to charge the unit away from...
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Steve Willis commented,
I would agree too and suspect they were not correctly field tested before going into production. Not only do the connectors fall apart in use but I find the microphone volume to be very poor at mu...
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Steve Willis commented,
I too have had the plug pop out and it appears to be a design flaw, otherwise it would not happen. Come on Sena, lets get a fix for this?