Support Agent LK
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Recent activity by Support Agent LK-
The RT1 is a mesh-only headset, correct. It has bluetooth connectivity, but does not have the hardware for bluetooth intercom, where the universal intercom would work from. And as far as we know, ...
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Hi Daniel, The Phantom series and Specter are both mesh-only helmets. So while they do have bluetooth connectivity, they do not have bluetooth intercom, which is where the universal intercom works...
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It is a hardware issue, unfortunately. The bluetooth intercom requires a separate chip from bluetooth connectivity, which the Phantom does not have. So firmware updates couldn't help there.
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Hi Martin! I'm assuming you mean the Sena Device Manager app for PC. If so, that would be the reason why it isn't being recognized. It needs to be done through the Sena Motorcycle App. Sena's ne...
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Hi Dewald, I'm afraid that isn't going to work. The Phantom line of helmets is mesh-intercom only. It has bluetooth connectivity, but no bluetooth intercom. Therefore it doesn't have a universal...
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See above!
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Official comment User guide, section 10. While the hardware is made by Sena, it's a Schuberth product, so you won't find it on Sena's support pages, you have to go to Schuberth's site. But I went ahead and pulled...
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Hi guys! It's something Sena is aware of already, and are working to correct. Sorry for the trouble, but that's an amazing catch either way!
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Hi Marvin, I hate to say it, but you bought two helmets with different tech in them. There was a time you would have been correct, as all Sena used before was bluetooth. But since then, Mesh inte...
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Unfortunately, the Bikom 20 does not have a music sharing feature. Sorry!