Support Agent LK
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Commentaires
Activité récente par Support Agent LK-
My sincere apologies about that. The Phantom series are one of the lines of helmets we produce that do not have the universal intercom feature, as it doesn't have bluetooth intercom, only bluetoot...
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Hello gentleman, The helmets can be connected, just not via Mesh. Cardo and Sena both use proprietary mesh systems which are not compatible with each other. You'll need to use the universal inter...
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Hi David, Have you tried a factory reset of the RC4? That may correct the connection issues. It's possible you may need to delete the pairing from the C4 as well, if that can be done.
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Hi David, There are two versions of the 50S. The original, and a revised model that was put into production later. You have the original version, with a different firmware then the newer one. Yo...
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Which version of the SRL do you have? There are a few of them, and it will depend on which model you have. Contact technical support at Sena, they can help: https://www.sena.com/en-us/support/tic...
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Seems like there may be an issue with some of the connecting wires. Contact Sena's support team and they'll help you arrange for an exchange.https://www.sena.com/en-us/support/ticket/
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No, unfortunately. At this point in time, Sena does not allow device firmware to be downgraded.
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Commentaire officiel No, the 60S is not compatible with the Freewire.
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Commentaire officiel Hi Vincent, Sorry to hear you've had a hard time getting through to support. Sena is 100% on supporting our customers, you guys are so important to us! We wouldn't have any reason to be here with...
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You can find a listing of our releases here: https://www.sena.com/en-us/stories/notices/