Harley Davidson 50c firmware update?
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I got the 50C and i was able to update with ver 1.2.2 not sure what changed since i cannot find a changelog for that update. but i was able to update it by using the sena manager on my computer.
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I made the mistake of buying the Harley-Davidson edition of the Sena 50S - only to learn the hard way that it's locked out of firmware updates. While my friends using the standard version are running firmware 2.7.x with Mesh 3.0 and other improvements, the H-D version is stuck with Mesh 2.0, with no upgrade path in sight.
Sena customer support's suggestion? "Ask your friends to downgrade to Mesh 2.0 so they can talk to you." Seriously?
I also received this from their support team:
"..at this time, we’re unable to assist with updating the firmware, as there is currently no new firmware version available for your unit. If you wish to proceed with a replacement, we recommend contacting your local Harley-Davidson dealer directly, as they handle replacements for this specific product."
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The issue there is the updates are controlled by HD on those products, not Sena. We are fully behind all of our devices getting the firmware they need. The great news is, as of December, HD finally released a firmware update to add Mesh 3.0!
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