Kathy

1. Community
2. Tips & Troubleshooting
3. Still the same issue unable to update

I have an additional step as I have BitLocker and am required to enter the Key prior to making any disable driver changes.     on the Linkin Ride Pal III helmet - The LS2 downloaded software did fi...

1. Community
2. General Discussion
3. Failed to recognize device. Cannot open USB

I also have a ticket open and it will be interesting to see how long until I get a response.  I have confirmed within my Device Manager the following Error when the Sena product attempts to connect...

1. Community
2. Tips & Troubleshooting
3. Still the same issue unable to update

I found the issue in my device manager when I connect.  It has an error: Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change m...

1. Community
2. Tips & Troubleshooting
3. Still the same issue unable to update

I have tried numerous cables and absolutely has no bearing on the issue.  The initial connection is made when the driver is loaded, but the when using the Sena manager software, cannot detect devic...