My SC1 works very badly - I am very disappointed

Eric Lenfant

July 30, 2017 08:38

My SC1 is unusable in intercom.
Conversations over 30KM / h are impossible.
The bluetooth links are not stable.
If a call arrives during an INTERCOM connection, the INTERCOM connection will not be re-established at the end of the call.
I have to switch off and reactivate the two headphones to establish the INTERCOM link.
The automatic volume control is not good.
My friend who has the same helmet has the same problems.
So the problem comes from SC1.
I want to know what SENA is thinking about doing to solve the problem.
Sena is a great brand that will have to be reactive.
I ask that this problem be resolved very quickly because my Schubert SC1 is unusable which is a scandal for a headset and intercom has this price.

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  Al Hennigan

  October 08, 2017 16:33

  Eric,

  I noticed that since your initial post, that Sena has yet to even extend to you the courtesy of a response. I am of the opinion, that they are running for cover since the release of such a substandard product as the SC1 and are still not offering any substantial solutions to the widespread issues people are having with it worldwide, nor are they even bothering to address them! I have a C4 and SC1 Advanced due at my front door on Wednesday of next week, and I am afraid from all the negative feedback I have been reading I have made a $1200 mistake.

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  J.Schäfer

  October 15, 2017 17:17

  I'm a Schuberth customer for years, and I was quite excited at the announcement of both C4 and SC1 - what a user-friendly combination this could be...bought two sets (for my wife and me), and they were absolute crap from the beginning. The helmet is so-so, not the built quality we were used to. But thats another problem...
  The SC1 is almost unusable in real life, actually spoiled quite a lot of our holiday experiences.
  Loses connection, doesn't find the paired partner, breaks communication while talking, needs to be screemed at to even switch on (sometimes does turn on, sometimes "communication not possible..."), scratching sound, not nearly equally loud...and so on.
  Very disappointed, very expensive mistake...

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