SPIDER ST1-Failed to update firmware. Cannot get status [7][qm] v1.2.1 to v1.2.2

Jared Thompson

September 18, 2023 14:37

I am trying to update the firmware on my Spider ST1, the device manager recognizes my device but when I get to the firmware update screen it stops at 5% and I get an error of "Failed to update firmware. Cannot get status [7][qm]". I have successfully updated two of my other same units with no problems, but this unit will not make it past 5% without throwing the error. I have tried different cords (including the one that came with the unit) and different USB ports, and am only having this issue with one of my units. 

This is preventing me from using my mesh intercom on this unit.

0

• Official comment

  

  Alex - Sena Support

  September 18, 2023 17:41

  ticket has been created for you, please submit all responses there. 
• 

  David Fischer

  September 21, 2023 13:06

  Hallo Alex ich schließe mich mal an den bei meinem spider st1 besteht das gleiche Problem.

  0

Please sign in to leave a comment.