SPIDER ST1-Failed to update firmware. Cannot get status [7][qm] v1.2.1 to v1.2.2
I am trying to update the firmware on my Spider ST1, the device manager recognizes my device but when I get to the firmware update screen it stops at 5% and I get an error of "Failed to update firmware. Cannot get status [7][qm]". I have successfully updated two of my other same units with no problems, but this unit will not make it past 5% without throwing the error. I have tried different cords (including the one that came with the unit) and different USB ports, and am only having this issue with one of my units.
This is preventing me from using my mesh intercom on this unit.
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Hallo Alex ich schließe mich mal an den bei meinem spider st1 besteht das gleiche Problem.
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I'm having the same problem... (SPIDER ST1-Failed to update firmware. Cannot get status [7][qm] v1.2.1 to v1.2.2) What is the solution?
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Alex - Sena Support I am having the same problem with a ST1. What is the solution to this?
Thanks
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I had the same problem which I solved by installing a previous version of device manager: 4.4.7
but not 4.4.80 -
Where will you able to download the 4.4.7 version?
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I saved it on my pc
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Hello all,
Had the same error message when trying to update my Spider ST1 to 2.2.2. I used USB-C to USB-C cable and I was blocked at the 5% milstone. Changed the cable to USB-A to USB-C and the update went through on the first try. My guess is full USB-C is not compatible with the protocole used by the Sena Device Manager (speed or parity issue I suppose)
Hope that helps !!
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Having firmware update issue at 5%...Mesh comms are not working. Tried multiple computers and cables (USB-A and USB-C).
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Hi every one. I have the same problem, tried to contact Sena service, but they dont response. I tried to restore firmware, upgrade it, with many device manager versions, many drivers too, but nothing work. mesh Coms doesnt work, and cant pair with the other spider or any intercom.
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Hi. I have the same problem now. Did anyone find the solutions?
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I changed the USB port on my PC from USB2 to USB3 and it worked. That was the only change. Tried with two devices.
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Tengo el mismo problema, no me deja actualizar. Alguien tiene la respuesta???
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I had this problem and found this thread. Connecting a USB-A to USB-C cable fixed the problem for me. I had initially used a USB-C to C cable and it recognized the device and started the process but always failed at 5% saying it couldn't get status. It's what Roman Pelletier suggested above.
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