SPIDER ST1-Failed to update firmware. Cannot get status [7][qm] v1.2.1 to v1.2.2

Comments

9 comments

  • Official comment
    Alex - Sena Support
    Alex - Sena Support

    ticket has been created for you, please submit all responses there. 

  • David Fischer
    David Fischer

    Hallo Alex ich schließe mich mal an den bei meinem spider st1 besteht das gleiche Problem.

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  • Robert Pembroke
    Robert Pembroke

    I'm having the same problem... (SPIDER ST1-Failed to update firmware. Cannot get status [7][qm] v1.2.1 to v1.2.2) What is the solution?

    0
  • Philip Yao
    Philip Yao

    Alex-Sena-Support I am having the same problem with a ST1. What is the solution to this?

    Thanks

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  • Guy TCHEUREKDJEAN
    Guy TCHEUREKDJEAN

    I had the same problem which I solved by installing a previous version of device manager: 4.4.7
    but not 4.4.8

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  • Philip Yao
    Philip Yao

    Where will you able to download the 4.4.7 version?

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  • Guy TCHEUREKDJEAN
    Guy TCHEUREKDJEAN

    I saved it on my pc

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  • Romain Pelletier
    Romain Pelletier

    Hello all,

    Had the same error message when trying to update my Spider ST1 to 2.2.2. I used USB-C to USB-C cable and I was blocked at the 5% milstone. Changed the cable to USB-A to USB-C and the update went through on the first try. My guess is full USB-C is not compatible with the protocole used by the Sena Device Manager (speed or parity issue I suppose)

    Hope that helps !!

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  • David Vernon Lea
    David Vernon Lea

    Having firmware update issue at 5%...Mesh comms are not working. Tried multiple computers and cables (USB-A and USB-C).


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