Sound quality AFTER latest firmware is HORRIBLE
I just purchased this Sena 10R, and paired it with my iPhone and played some music. The sound quality was warm and rich, very nice.
I then updated the firmware to the latest, and when I listened again to the same song the quality of the sound was unbelievably bacd in comparison. Thin, trebly no bass, not warm, so harsh sounding that it hurt my ears.
Please help!
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Did you do a factory reset after firmware upgrade? I find that tends to fix a lot of problems that crop up - especially audio issues.
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I didn't... I will try that. If I do a factory reset, the firmware stays intact, right?
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That is correct.
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I did as instructed (factory reset) the sound is still incredibly bad (sounds like its coming through a telephone effect). Again, the sound was beautiful BEFORE I did the firmware update. Directly after the update the sounds is like Im listening through a telephone.
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Did you also do a fault reset?
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Only other thing I could suggest is to go back and re-install the update. Something may have happened during that initial process. If you are still having problems suggest calling the sena help desk or placing a ticket in for repair. They have been pretty responsive for me with problems.
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Thank you :)
What is a Fault Reset?
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On the back of the unit is a little hole. When the unit is on poke the end of a paperclip through the hole carefully. You should feel a slight click and the unit will turn off and reset.
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One other thing to try. On your iPhone, delete all pairings from your bluetooth list, then re-pair the device to your headset
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Just installed the 10C after upgrading from the SMH5.Terrible!! It's as if there is a master volume control and it's set a max. If that were the case, any slight volume adjustment will be extreme? When I make slight volume adjustments, it goes from low to blast in less than 1/8 turn on the wheel. I did install the firmware upgrade before using it the first time.
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