2

some way to stiffen the jog dial or "lock" the volume

Randy Leonard

June 12, 2012 04:41

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I have had the SMH10's for a while, and as a motorcycle instructor, I have really come to like them a lot. However I have one complaint. The mounting point of the SMH10, is too close to my shoulder. Whenever I turn my head, I rub the jog dial against my shoulder, causing it to either turn the volume all the way up, so it is constantly beeping in my ear to tell me it's at full volume....please eliminate that please....or down so far that I can't hear anymore. There needs to be some way to stiffen the jog dial so it doesn't turn so easily, or a protective cover to along the bottom to stop it from being turned by my jacket.

Also, maybe it's just me, but I find it difficult to push and turn to advance songs on my bluetooth playlist. I would LOVE a handlebar mounted control.

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8 comments

• 0
  
  Sena June 12, 2012 08:28

  Thank you for your feedback. We will do the possibility study to stiffen the Jog Dial or protect unintentional working while riding. We will keep you informed later.

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  Lisa M September 20, 2012 02:56

  I agree, stiffen the jog dial.  I have to go back and forth until I can be sure that I'm at the loudest volume.  My volume is not high enough for even 25mph rides.

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  Miguel February 23, 2013 17:25

  I do have the same problem the dew times I'm wearing my riding jacket in FL (most of the times I wear vests). I even tried relocating the smh 10 forward in the helmet with no results. A locked volume setting would be nice.
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  Glenn Bewley December 13, 2015 22:18

  This really is a problem for me. I ride vintage machines, most with clip-on handlebars or at least low, short ones. The shoulder of my jacket rises up as I'm riding and any time I turn my head it seems I am jogging the volume control. Surely there is a simple way to correct this. I have 20s, btw. Thank you for any help.
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  Arthur Bances December 28, 2015 14:05

  I have the same issue on my 20s I am searching for a fix`

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  James Palazzo June 27, 2017 22:54

  I have the same issue on my 10S and Sena's recommended solution was to move the unit up on the helmet, which is not possible. The simple solution is for Sena to do a firmware update that locks out the jog dial once you have paired an RC3 Bluetooth remote volume button, and or add jog dial lockout capability.

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  Jeff Irwin September 02, 2020 19:17

  I see from the age of these posts that Sena has not done ANYTHING to address this issue.  I have the exact same problem with two of my sena 20S's.  I am ALSO a motorcycle instructor and have the ear of HUNDREDS of potential customers as to whether a Sena is a good unit or not and how the customer support is from Sena.  I have had to resort to jamming a piece of business card between the body of the unit and the wheel to keep it from turning - and mostly it just turns in the wind blast - not from my shoulder.  

  Sena - how is that fix coming??  This is the 4th Sena 20S/Evo that I have purchased - all the same.  I'm going to try out a couple of Cardo Packtalk Bolds now to get away from this problem.  Volume turning up randomly and deafening me is a BIG issue. 

   

  Edited by Jeff Irwin September 02, 2020 19:20
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  James Palazzo September 03, 2020 16:19

  I gave up and purchased a pair of Cardo Packtalks!.  The solution to this is simple, add a disable/lock jog dial feature in the app, done.  Sena, get your offshore developers on it!